Terms

1. General provisions

These Terms set out the rules for using Horseo, a web application for running a stable, available through the website horseo.pl. They are the terms of providing services by electronic means within the meaning of the Polish Act of 18 July 2002 on Providing Services by Electronic Means.

The service provider is Maciej Jech, the publisher of Horseo (“we”). Contact: contact@horseo.pl.

Horseo is intended for people and entities that run a stable as part of a business or professional activity. We do not address the service to consumers.

Horseo is provided in early access: we are developing and changing it, and its features may change.

2. Definitions

• Application: the Horseo web application reached through the “Sign in” link on the website horseo.pl.
• Stable: a separate space in the Application for one yard, in which its data is kept.
• Customer: the person or entity on whose behalf the Stable was created and who enters into the agreement with us.
• Administrator: a user with full permissions in the Stable. The first Administrator is the person who created the Stable.
• User: every person signed in to the Application, including people invited to the Stable by the Administrator.
• Service: providing the Application on the terms described in these Terms.

3. The service and its scope

The Service consists in providing the Application, in which the Customer keeps the data of its Stable: horses and their owners, stalls and the stable plan, boarding agreements and monthly billing, facilities, clients and bookings, and users and their permissions.

The current range of features is described on the website horseo.pl. We may add, change and withdraw features. We will give the Administrator notice before withdrawing a feature the Stable uses.

The Application is a tool for keeping data. We are not a party to the agreements the Customer makes with horse owners and clients, and we are not responsible for settlements between them.

4. Technical requirements

To use the Application you need:

• a device with internet access,
• a current version of the Chrome, Edge, Firefox or Safari browser, with JavaScript and browser storage enabled,
• an e-mail address or a Google account with which the User signs in to the Application.

5. Account and creating a stable

Sign-in goes through an external sign-in service: with an e-mail address and password or with a Google account. The User is responsible for keeping their sign-in details secret.

The agreement on providing the Service is concluded for an indefinite period at the moment the Stable is created, after the Terms have been accepted. The person creating the Stable declares that they may act on behalf of the Customer. We record the version of the Terms accepted and the date and time of acceptance.

The Administrator invites further Users to the Stable and gives them permissions. The Customer is responsible for whom it has given access to the Stable and for what those people do in the Application.

6. Rules of use

The Customer and the Users use the Application in line with the law, these Terms and its purpose. In particular, it is forbidden to:

• enter unlawful content into the Application,
• enter personal data without a legal basis,
• attempt to gain access to the data of other Stables,
• disrupt the operation of the Application, including by circumventing its safeguards and by sending automated requests in a number that burdens it,
• share your account with other people.

When we learn of unlawful content, we may remove it or block access to it.

7. Fees

During early access, using Horseo is free of charge.

We will announce paid plans at least 30 days before introducing them, as a change to these Terms. No fee arises unless the Customer expressly chooses a paid plan. A Stable for which none of the paid plans has been chosen after they are introduced may be closed on the terms described in section 11.

8. Personal data and entrusting of processing

How we process Users’ data as a data controller is described in the Privacy policy available on the website horseo.pl.

The controller of the personal data the Customer enters into the Stable (in particular the data of horse owners, clients and staff) is the Customer. Under this section the Customer entrusts us with the processing of this data within the meaning of Article 28 GDPR, on the following terms:

• we process the data solely to provide the Service, for the duration of the agreement, and only on the documented instructions of the Customer, which are these Terms and the actions performed in the Application,
• the entrustment covers the data the Customer enters into the Stable: identification and contact data, data about horses and their stay, data about billing and bookings,
• on our side, only people bound by confidentiality have access to the data,
• we apply technical and organisational measures appropriate to the risk, including encrypted connections and the separation of the data of individual Stables,
• the Customer agrees to our use of the further processors listed in the Privacy policy; we will inform the Administrator of a planned change of those processors, and the Administrator may object by ending the agreement,
• we help the Customer, as far as the Application allows, to respond to the requests of data subjects and to meet its data security obligations,
• we notify the Administrator of an identified breach of the entrusted data without undue delay,
• after the agreement ends we delete the entrusted data within the time described in section 11, unless the law requires it to be kept longer,
• we make available to the Customer the information needed to demonstrate that we meet these obligations.

The Customer is responsible for having a legal basis for processing the data it enters into the Stable and for informing the data subjects about it.

9. Availability and liability

We try to keep the Application running without interruption, but during early access we do not guarantee its continuous availability. We may carry out technical work that causes interruptions.

The Customer is responsible for the correctness of the data entered into the Stable. We recommend downloading the data regularly, as far as the Application allows.

Within the limits permitted by law, we are liable only for damage caused intentionally and we are not liable for lost profits.

10. Complaints

Complaints about the operation of the Service can be sent to contact@horseo.pl. A complaint should contain the name of the Stable, a description of the problem and an e-mail address for contact.

We reply to a complaint within 14 days of receiving it, to the e-mail address it was sent from.

11. Ending the agreement

The Customer may end the agreement at any time. It is enough for the Administrator to write to contact@horseo.pl from the e-mail address they use to sign in to the Application.

We may end the agreement with 30 days’ notice by notifying the Administrator at their e-mail address. In the event of a gross breach of these Terms, in particular of section 6, we may block access to the Stable or end the agreement with immediate effect.

If nobody has signed in to the Stable for 12 months, we may end the agreement after warning the Administrator by e-mail at least 30 days in advance.

After the agreement ends we delete the Stable and its data within 30 days. Before the agreement ends, the Customer may download its data, as far as the Application allows.

12. Changes to the Terms

We may change these Terms for important reasons, in particular when the features of the Application, the law or the rules on fees change. We notify Administrators of a change by e-mail and publish the new version on the website horseo.pl at least 14 days before it takes effect.

A Customer who does not accept a change may end the agreement before the day it takes effect. Continuing to use the Application after that day means accepting the new version.

13. Final provisions

The Terms are available free of charge at horseo.pl/regulamin/ in a form that allows them to be downloaded, saved and printed.

The agreement is governed by Polish law. Disputes are settled by the court with jurisdiction over the service provider’s place of residence.

Matters not covered by these Terms are governed by Polish law, in particular the Civil Code and the Act on Providing Services by Electronic Means.